Shipping and Returns
Currently, we are offering FREE Shipping on all international orders. There are no additional fees and taxes.
After your payment is verified, it takes up to 48 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 11 am CET will not be shipped out until the next business day. If you order after 11 am CET on a Friday, your order will likely be shipped out on the following Monday.
Once the order is shipped, it takes between 5-12 business days to be delivered based on the shipping country.
If your order is not delivered within the specified time, please contact our customer support representatives so we can check and clear the issue.
We offer FREE returns on all orders!Any brand new product can be returned for a full refund or store credit within 90 days of delivery. We offer free and easy returns for all domestic and international orders for items placed on TikToysstore.com.
Expedited shipping charges are non-refundable.To return a product, please first contact our customer support and provide your order number. Customer support: firstname.lastname@example.org
Receive a damaged item? Please reach out to our Customer Support team at email@example.com and they will help resolve the issue.